1.As a 13775368 factory,are these products quality assured?

All of our products are ROHS compliant, cables are VDE/CCC/CE/CEA certificated.We have strict QC, passed ISO9001 Quality control system, all products are 100% tested before delivery.

2.As a 13775368 factory,what kind of payment do you accept?

T/T, PAYPAL or Western Uion

3.As a 13775368 factory,can you make customized products and customized packing?

Yes.We made a lot of customized products for our customer before.(mainly wire harness) About customized packing,we can put your Logo or other info on the packing.There is no problem.Just have to point out that ,it will cause some additional cost.

4.As a 13775368 factory,could I ask making a new mould?

Sure,please offer 2-5pcs samples for us design and produce for you

5.As a 13775368 factory, What materials are used in the manufacturing of your auto connectors?

We are centered on customers and always pay attention to customers' needs for products. The materials used in the manufacturing of our auto connectors vary depending on the specific application and requirements. Generally, we use high-grade metals such as brass, copper, aluminum, and stainless steel. We also use high-grade plastics such as nylon, polypropylene, and polyethylene. Additionally, we use a variety of insulation materials such as PVC, PTFE, and silicone.

6.As a 13775368 factory,is small order less than 100pcs accept?

Yes, you can buy small order in our online store https://www.hdconnectorstore.com/

7.As a 13775368 factory, Can you provide documentation and specifications for your auto connectors?

Yes, we can provide documentation and specifications for our auto connectors. Our technical team can provide detailed information about our products, including product drawings, technical specifications, and other related documents. Please contact us for more information.

8.As a 13775368 factory, can customize products to meet specific requirements?

We adhere to the principle of integrity and transparency, and establish long -term relationships with partners, and we attach great importance to this detail. Yes, we can customize products to meet specific requirements. We have a team of experienced engineers and designers who can work with you to create a product that meets your exact specifications. We also have a wide range of standard products that can be modified to meet your needs.

9.As a 13775368 factory, how to have a more competitive price?

Usually our quote is leveled based on the order QTY. Hope that will help you to balance the profit and the cash flow. Meanwhile, if the market inquiry detail more clearly to us, the price could be more competitive.

10.As a 13775368 factory,could you accept small orders ?

Sample order and trial order are accepted. you can mix order.

11.As a 13775368 factory, How do you address feedback or suggestions from customers regarding your auto connectors?

We adhere to the principle of quality first and have a complete production quality management system and quality inspection process. We take customer feedback and suggestions very seriously. We have a dedicated customer service team that is available to answer any questions or concerns customers may have about our auto connectors. We also have a feedback form on our website that customers can fill out to provide us with their feedback and suggestions. We review all feedback and suggestions and use them to improve our products and services. We also use customer feedback to inform our product development and design decisions.

12.As a 13775368 factory, What types of testing or certifications do your auto connectors undergo?

We pay attention to user experience and product quality, and provide the best product quality and lowest production cost for cooperative customers. Our auto connectors undergo a variety of tests and certifications, including: • UL/CSA certification • IP67/IP68 waterproof testing • Vibration and shock testing • Salt spray testing • Temperature and humidity testing • High-voltage testing • Corrosion resistance testing • Dielectric strength testing • Short-circuit testing • Pull-force testing • Insertion/extraction testing • Durability testing

13.As a 13775368 factory, What is the warranty offered on your auto connectors?

We have flexible production capacity. Whether you are large orders or small orders, you can produce and release goods in a timely manner to meet customer needs. We offer a one-year warranty on all of our auto connectors. This warranty covers any defects in material or workmanship that may occur during normal use. If any defects are found, we will repair or replace the product at no cost to the customer.

14.As a 13775368 factory, How long has your company been manufacturing?

13775368 factoryis not only helps you produce products, but also can help you comes to money-making. Our company has been manufacturing auto connectors for over 10 years.

15.As a 13775368 factory, Can your provide technical support or guidance?

We have rich industry experience and professional knowledge, and have strong competitiveness in the market. Yes, we provide technical support and guidance to our customers. Our team of experienced engineers and technicians are available to answer any questions you may have about our products and services. We also offer a range of online resources, including product manuals, installation guides, and troubleshooting tips.

16.As a 13775368 factory,some of our products only have item numbers and pictures.What should you do?

Our catalogue shows most of our products, some new connectors, we didn't update, so please feel free to contact us with the part no. or picture.