1.As a 15419346 factory,can we get sample to check your quality ?

Yes, you can.After you approve our quotation ,We can supply 1-2 pcs samples for youto test. But you have to pay the sample shipping cost.

2.As a 15419346 factory, Do you have a dedicated customer support team to address inquiries or concerns regarding your auto connectors?

Yes, we do have a dedicated customer support team to address inquiries or concerns regarding our auto connectors. Our team is available to answer any questions you may have and provide technical support. We also offer a variety of resources on our website, including product specifications, installation instructions, and troubleshooting guides.

3.As a 15419346 factory, How do you address feedback or suggestions from customers regarding your auto connectors?

We adhere to the principle of quality first and have a complete production quality management system and quality inspection process. We take customer feedback and suggestions very seriously. We have a dedicated customer service team that is available to answer any questions or concerns customers may have about our auto connectors. We also have a feedback form on our website that customers can fill out to provide us with their feedback and suggestions. We review all feedback and suggestions and use them to improve our products and services. We also use customer feedback to inform our product development and design decisions.

4.As a 15419346 factory,how can we guarantee quality?

Always a pre-production sample before mass production; We will conduct a final inspection before shipment; Ensure product quality meets standards.

5.As a 15419346 factory, What types of testing or certifications do your auto connectors undergo?

We pay attention to user experience and product quality, and provide the best product quality and lowest production cost for cooperative customers. Our auto connectors undergo a variety of tests and certifications, including: • UL/CSA certification • IP67/IP68 waterproof testing • Vibration and shock testing • Salt spray testing • Temperature and humidity testing • High-voltage testing • Corrosion resistance testing • Dielectric strength testing • Short-circuit testing • Pull-force testing • Insertion/extraction testing • Durability testing

6.As a 15419346 factory,some of our products only have item numbers and pictures.What should you do?

Our catalogue shows most of our products, some new connectors, we didn't update, so please feel free to contact us with the part no. or picture.

7.As a 15419346 factory,do you have a price list?

We only have few mainly products price list for your reference. For the others, please kindly send us your demand, then we would quote accordingly

8.As a 15419346 factory, What measures are taken to ensure the security and confidentiality of customer information in relation to auto connector manufacturing?

We have been working hard to improve service quality and meet customer needs. 1. Establishing a secure data storage system: All customer information should be stored in a secure data storage system that is regularly monitored and updated to ensure the highest level of security. 2. Implementing data encryption: All customer data should be encrypted to prevent unauthorized access. 3. Establishing access control: Access to customer data should be restricted to authorized personnel only. 4. Establishing a data breach response plan: A data breach response plan should be established to ensure that customer data is protected in the event of a breach. 5. Establishing a privacy policy: A privacy policy should be established to ensure that customer data is handled in accordance with applicable laws and regulations. 6. Establishing a data retention policy: A data retention policy should be established to ensure that customer data is only retained for as long as necessary.

9.As a 15419346 factory, Can your provide technical support or guidance?

We have rich industry experience and professional knowledge, and have strong competitiveness in the market. Yes, we provide technical support and guidance to our customers. Our team of experienced engineers and technicians are available to answer any questions you may have about our products and services. We also offer a range of online resources, including product manuals, installation guides, and troubleshooting tips.

10.As a 15419346 factory, Can you provide documentation and specifications for your auto connectors?

Yes, we can provide documentation and specifications for our auto connectors. Our technical team can provide detailed information about our products, including product drawings, technical specifications, and other related documents. Please contact us for more information.

11.As a 15419346 factory,could I ask making a new mould?

Sure,please offer 2-5pcs samples for us design and produce for you

12.As a 15419346 factory, What materials are used in the manufacturing of your auto connectors?

We are centered on customers and always pay attention to customers' needs for products. The materials used in the manufacturing of our auto connectors vary depending on the specific application and requirements. Generally, we use high-grade metals such as brass, copper, aluminum, and stainless steel. We also use high-grade plastics such as nylon, polypropylene, and polyethylene. Additionally, we use a variety of insulation materials such as PVC, PTFE, and silicone.

13.As a 15419346 factory, Can your accommodate urgent or expedited orders?

Yes, we can accommodate urgent or expedited orders. Please contact us directly to discuss your specific needs and timeline.

14.As a 15419346 factory,if I want to customize products, how will it work?

Pls offer us drawings or pictures.Equipped with professional equipments, technicians & skilled employees, OEM service are welcome.

15.As a 15419346 factory, Can your 15419346 factory provide comprehensive documentation and technical drawings?

Yes, our auto connector manufacturer can provide comprehensive documentation and technical drawings. We have a team of experienced engineers and designers who can provide detailed drawings and specifications for our products. We also provide detailed product manuals and installation instructions.

16.As a 15419346 factory, Is there a dedicated quality assurance team at your manufacturing facility for auto connectors?

We have established long-term and stable partnerships with our suppliers, so we have great advantages in price and cost and quality assurance. Yes, we have a dedicated quality assurance team at our manufacturing facility for auto connectors. Our team is responsible for ensuring that all of our products meet the highest quality standards and are free from any defects. We also have a rigorous testing process in place to ensure that all of our products are safe and reliable.