1.As a 98936-1020 factory,what kinds of information do you need for a quote?

In order to quote for you earlier, please provide us with the details together with your inquiry. ·3D drawings (STEP, CAD, SOLID Works, PROE, DXF, and PDF) ·Material requirements (include contact material and insulation material.) ·Surface treatment ·Quantity or Consumption (per order/ per month/ annual) ·Any special demands or requirements, such as packing, labels, delivery, etc.

2.As a 98936-1020 factory,how to ship my order? Is it safe?

For small package, we will send it by Express, such as DHL,FedEx,,UPS,TNT,EMS. That’s Door to Door service. For big packages, we will send them by Air or By sea, ensure the package safety

3.As a 98936-1020 factory,if I want to customize products, how will it work?

Pls offer us drawings or pictures.Equipped with professional equipments, technicians & skilled employees, OEM service are welcome.

4.As a 98936-1020 factory,is small order less than 100pcs accept?

Yes, you can buy small order in our online store https://www.hdconnectorstore.com/

5.As a 98936-1020 factory,How long to make a new mould?

30-45 days depending on the samples' complexity.

6.As a 98936-1020 factory,are these products quality assured?

All of our products are ROHS compliant, cables are VDE/CCC/CE/CEA certificated.We have strict QC, passed ISO9001 Quality control system, all products are 100% tested before delivery.

7.As a 98936-1020 factory,some of our products only have item numbers and pictures.What should you do?

Our catalogue shows most of our products, some new connectors, we didn't update, so please feel free to contact us with the part no. or picture.

8.As a 98936-1020 factory, What types of testing or certifications do your auto connectors undergo?

We pay attention to user experience and product quality, and provide the best product quality and lowest production cost for cooperative customers. Our auto connectors undergo a variety of tests and certifications, including: • UL/CSA certification • IP67/IP68 waterproof testing • Vibration and shock testing • Salt spray testing • Temperature and humidity testing • High-voltage testing • Corrosion resistance testing • Dielectric strength testing • Short-circuit testing • Pull-force testing • Insertion/extraction testing • Durability testing

9.As a 98936-1020 factory, What is the warranty offered on your auto connectors?

We have flexible production capacity. Whether you are large orders or small orders, you can produce and release goods in a timely manner to meet customer needs. We offer a one-year warranty on all of our auto connectors. This warranty covers any defects in material or workmanship that may occur during normal use. If any defects are found, we will repair or replace the product at no cost to the customer.

10.As a 98936-1020 factory,can we get sample to check your quality ?

Yes, you can.After you approve our quotation ,We can supply 1-2 pcs samples for youto test. But you have to pay the sample shipping cost.

11.As a 98936-1020 factory,how can we guarantee quality?

Always a pre-production sample before mass production; We will conduct a final inspection before shipment; Ensure product quality meets standards.

12.As a 98936-1020 factory, Is there a dedicated quality assurance team at your manufacturing facility for auto connectors?

We have established long-term and stable partnerships with our suppliers, so we have great advantages in price and cost and quality assurance. Yes, we have a dedicated quality assurance team at our manufacturing facility for auto connectors. Our team is responsible for ensuring that all of our products meet the highest quality standards and are free from any defects. We also have a rigorous testing process in place to ensure that all of our products are safe and reliable.