1.As a FW-C-12F-B auto connector, What is the warranty offered on your auto connectors?

We have flexible production capacity. Whether you are large orders or small orders, you can produce and release goods in a timely manner to meet customer needs. We offer a one-year warranty on all of our auto connectors. This warranty covers any defects in material or workmanship that may occur during normal use. If any defects are found, we will repair or replace the product at no cost to the customer.

2.As a FW-C-12F-B auto connector, Do you have a dedicated customer support team to address inquiries or concerns regarding your auto connectors?

Yes, we do have a dedicated customer support team to address inquiries or concerns regarding our auto connectors. Our team is available to answer any questions you may have and provide technical support. We also offer a variety of resources on our website, including product specifications, installation instructions, and troubleshooting guides.

3.As a FW-C-12F-B auto connector,what kinds of information do you need for a quote?

In order to quote for you earlier, please provide us with the details together with your inquiry. ·3D drawings (STEP, CAD, SOLID Works, PROE, DXF, and PDF) ·Material requirements (include contact material and insulation material.) ·Surface treatment ·Quantity or Consumption (per order/ per month/ annual) ·Any special demands or requirements, such as packing, labels, delivery, etc.

4.As a FW-C-12F-B auto connector, Is there a dedicated quality assurance team at your manufacturing facility for auto connectors?

We have established long-term and stable partnerships with our suppliers, so we have great advantages in price and cost and quality assurance. Yes, we have a dedicated quality assurance team at our manufacturing facility for auto connectors. Our team is responsible for ensuring that all of our products meet the highest quality standards and are free from any defects. We also have a rigorous testing process in place to ensure that all of our products are safe and reliable.

5.As a FW-C-12F-B auto connector, Can your provide technical support or guidance?

We have rich industry experience and professional knowledge, and have strong competitiveness in the market. Yes, we provide technical support and guidance to our customers. Our team of experienced engineers and technicians are available to answer any questions you may have about our products and services. We also offer a range of online resources, including product manuals, installation guides, and troubleshooting tips.

6.As a FW-C-12F-B auto connector,can you make customized products and customized packing?

Yes.We made a lot of customized products for our customer before.(mainly wire harness) About customized packing,we can put your Logo or other info on the packing.There is no problem.Just have to point out that ,it will cause some additional cost.

7.As a FW-C-12F-B auto connector,can we get sample to check your quality ?

Yes, you can.After you approve our quotation ,We can supply 1-2 pcs samples for youto test. But you have to pay the sample shipping cost.

8.As a FW-C-12F-B auto connector,whether you could make our brand on your products?

Yes, of course we can. We accept OED and ODM services, and you can provide us with the information.

9.As a FW-C-12F-B auto connector, Are your auto connectors resistant to vibration, moisture, and extreme temperatures?

Yes, our auto connectors are designed to be resistant to vibration, moisture, and extreme temperatures. Our connectors are designed to meet the highest standards of quality and reliability, and are tested to ensure they meet the requirements of the application.

10.As a FW-C-12F-B auto connector,could you accept small orders ?

Sample order and trial order are accepted. you can mix order.

11.As a FW-C-12F-B auto connector,if I want to customize products, how will it work?

Pls offer us drawings or pictures.Equipped with professional equipments, technicians & skilled employees, OEM service are welcome.

12.As a FW-C-12F-B auto connector, What measures are taken to ensure the security and confidentiality of customer information in relation to auto connector manufacturing?

We have been working hard to improve service quality and meet customer needs. 1. Establishing a secure data storage system: All customer information should be stored in a secure data storage system that is regularly monitored and updated to ensure the highest level of security. 2. Implementing data encryption: All customer data should be encrypted to prevent unauthorized access. 3. Establishing access control: Access to customer data should be restricted to authorized personnel only. 4. Establishing a data breach response plan: A data breach response plan should be established to ensure that customer data is protected in the event of a breach. 5. Establishing a privacy policy: A privacy policy should be established to ensure that customer data is handled in accordance with applicable laws and regulations. 6. Establishing a data retention policy: A data retention policy should be established to ensure that customer data is only retained for as long as necessary.

13.As a FW-C-12F-B auto connector,How long to make a new mould?

30-45 days depending on the samples' complexity.