1.As a ST78039 factory,what kinds of information do you need for a quote?

In order to quote for you earlier, please provide us with the details together with your inquiry. ·3D drawings (STEP, CAD, SOLID Works, PROE, DXF, and PDF) ·Material requirements (include contact material and insulation material.) ·Surface treatment ·Quantity or Consumption (per order/ per month/ annual) ·Any special demands or requirements, such as packing, labels, delivery, etc.

2.As a ST78039 factory, Do you have a dedicated customer support team to address inquiries or concerns regarding your auto connectors?

Yes, we do have a dedicated customer support team to address inquiries or concerns regarding our auto connectors. Our team is available to answer any questions you may have and provide technical support. We also offer a variety of resources on our website, including product specifications, installation instructions, and troubleshooting guides.

3.As a ST78039 factory,is small order less than 100pcs accept?

Yes, you can buy small order in our online store https://www.hdconnectorstore.com/

4.As a ST78039 factory, How do you address feedback or suggestions from customers regarding your auto connectors?

We adhere to the principle of quality first and have a complete production quality management system and quality inspection process. We take customer feedback and suggestions very seriously. We have a dedicated customer service team that is available to answer any questions or concerns customers may have about our auto connectors. We also have a feedback form on our website that customers can fill out to provide us with their feedback and suggestions. We review all feedback and suggestions and use them to improve our products and services. We also use customer feedback to inform our product development and design decisions.

5.As a ST78039 factory, What is the warranty offered on your auto connectors?

We have flexible production capacity. Whether you are large orders or small orders, you can produce and release goods in a timely manner to meet customer needs. We offer a one-year warranty on all of our auto connectors. This warranty covers any defects in material or workmanship that may occur during normal use. If any defects are found, we will repair or replace the product at no cost to the customer.

6.As a ST78039 factory, How do you ensure the reliability and durability of your auto connectors?

We maintain a stable growth through reasonable capital operations, focus on industry development trends and cutting -edge technologies, and focus on product quality and safety performance. 1. We use high-quality materials and components to ensure the reliability and durability of our auto connectors. 2. We use advanced manufacturing processes and rigorous quality control measures to ensure that our auto connectors meet the highest standards of quality and reliability. 3. We conduct rigorous testing and inspection of our auto connectors to ensure that they meet the required specifications and performance requirements. 4. We provide comprehensive technical support and after-sales service to ensure that our auto connectors are reliable and durable.

7.As a ST78039 factory,how to ship my order? Is it safe?

For small package, we will send it by Express, such as DHL,FedEx,,UPS,TNT,EMS. That’s Door to Door service. For big packages, we will send them by Air or By sea, ensure the package safety

8.As a ST78039 factory, Does your manufacturing process involve any environmentally friendly practices?

We focus on innovation and continuous improvement to maintain a competitive advantage. Yes, our manufacturing process involves environmentally friendly practices such as using recycled materials, reducing energy consumption, and using water-based lubricants. We also strive to reduce our carbon footprint by using renewable energy sources and reducing our waste.

9.As a ST78039 factory,are these products quality assured?

All of our products are ROHS compliant, cables are VDE/CCC/CE/CEA certificated.We have strict QC, passed ISO9001 Quality control system, all products are 100% tested before delivery.

10.As a ST78039 factory,can we get sample to check your quality ?

Yes, you can.After you approve our quotation ,We can supply 1-2 pcs samples for youto test. But you have to pay the sample shipping cost.

11.As a ST78039 factory,How long to make a new mould?

30-45 days depending on the samples' complexity.

12.As a ST78039 factory,how can we guarantee quality?

Always a pre-production sample before mass production; We will conduct a final inspection before shipment; Ensure product quality meets standards.

13.As a ST78039 factory, What measures are taken to ensure the security and confidentiality of customer information in relation to auto connector manufacturing?

We have been working hard to improve service quality and meet customer needs. 1. Establishing a secure data storage system: All customer information should be stored in a secure data storage system that is regularly monitored and updated to ensure the highest level of security. 2. Implementing data encryption: All customer data should be encrypted to prevent unauthorized access. 3. Establishing access control: Access to customer data should be restricted to authorized personnel only. 4. Establishing a data breach response plan: A data breach response plan should be established to ensure that customer data is protected in the event of a breach. 5. Establishing a privacy policy: A privacy policy should be established to ensure that customer data is handled in accordance with applicable laws and regulations. 6. Establishing a data retention policy: A data retention policy should be established to ensure that customer data is only retained for as long as necessary.

14.As a ST78039 factory, How long has your company been manufacturing?

ST78039 factoryis not only helps you produce products, but also can help you comes to money-making. Our company has been manufacturing auto connectors for over 10 years.

15.As a ST78039 factory,some of our products only have item numbers and pictures.What should you do?

Our catalogue shows most of our products, some new connectors, we didn't update, so please feel free to contact us with the part no. or picture.

16.As a ST78039 factory, Can your provide technical support or guidance?

We have rich industry experience and professional knowledge, and have strong competitiveness in the market. Yes, we provide technical support and guidance to our customers. Our team of experienced engineers and technicians are available to answer any questions you may have about our products and services. We also offer a range of online resources, including product manuals, installation guides, and troubleshooting tips.